I have had this for 2 years now and it works great! I have dog's so the back vent gets clogged with hair pretty easily and will cause the machine not to function. Once I cleaned it out it returned to normal. I especially like that the too doesn't get hot so you can have a lamp or other items on it without concern.

This is a fantastic heater both because it produces so much hot air so quietly, but also because it does have the appearance of being a small wood stove. The room for which I purchased it has white furniture so I was happy to find a white stove. I had endured two and a half weeks of zero heat in the 1000sq' house, except the bathroom wall heater, with outdoor temperatures between single digits and the low 30s, mostly in the 20s. The indoor temperature stayed below forty to nearly 46. Needless to say, I huddled in or on the bed, wrapped in covers and was warm in there, but eating was just plain misery because it was too cold to cook in the first place (lack a kitchen stove), except to warm something in a countertop oven or microwave. But the time it took to get the food from the container to my mouth made my fingers feel like they were freezing.This whole situation was a result of my nearly new large pellet stove's control panel failure. Under warranty, the manufacturer was happy to ship a new panel pronto, but it took three weeks to arrive and by that time my injured arms (from tractor snow blade failure) wouldn't permit me to install the device. Even if I hire someone to replace the controls it will be a month or more before I'm able to handle the pellets and keep that stove filled, so it's just going to decorate the living room until next Fall. Once I decided to go with heaters I selected this little white number. But by the time I did, because of its appearance, I'd forgotten what material comprised the body.Yes it's plastic, all but the actual heater unit below the belly of the stove. Sitting here at my desk I can see the undersides of the two back legs, and they are clearly plastic, but seated across a room one would never notice. I would like to fabricate a metal cover for the top, purely for aesthetic reasons. The heater is strrdy enough that it could hold a plant or some decorative items on top.The black metal mesh screen that sits just behind the window and door frames adds to the ambiance that the lit fire logs and flame display behind them create. Surprisingly, although I know the truth about the materials and flame design, I truly enjoy looking up from my desk and seeing the mock fire and stove design. Entering or leaving the room affords a view of the fire logs from a different angle, and it's pleasing too. I definitely recommend the electric fireplace, which looks like a wood stove. It is a good solution to have on hand when the pellet stove is on vacation.

We have had this since December and we love it. It has really helped keep our downstairs warm. Where as before the downstairs was always cold and the upstairs warm. It has even helped our heating bill go down.

So I bought this for my room and I love it BUT when I turn on the lights for the fire it make a horrible grinding noise. I wrote a pretty bad review even though the actual heater works great. So what changed my mind to 5 stars? They read my review and offered to replace it for free, which is great, right? well wrong, as I said the heater is awesome and it's cold here, so no way am I going to return it. Well after a couple emails about what it was doing they said don't worry, they are sending me a brand new one without having to return the first one. How awesome is that! I absolutely love it and can't wait for the new one to get here. :)

It's a very nice looking item.. flame looks real... and warms small room quick and nice... can hear heat fan when on but it's not loud..

So far I've had it for a few days, and it's actually worked much better than I had anticipated. It's keeping our house at around 72 degrees with the dial turned halfway up, and cuts itself off when it needs to. The lighting is actually pretty impressive, though the higher you turn it the more noticeable it's illusion becomes. But as long as it lasts me at least over a year, I'm extremely pleased.

It's OK. It works and has a nice look to it. The flames are interesting looking in the dark. But, it doesn't really generate a lot of heat.

It looks nice and gives off appropriate heat but after less than 3 weeks the fake 'fire' feature has stopped working. I wonder what's going to go next? Sending it back before something else breaks.

We are thrilled with our recent purchase of the Regal Electric Fireplace. We have downsized to an Rv and the heater adds a cozy touch to our new space. Works wonderfully!!!