LIMITED WARRANTY - This warrants to the original purchaser that this product is free from defects in material and workmanship as of the date of purchase and that it will, under normal use and proper care, remain so for 1 year from the date of purchase. Missing or initially defective parts will be replaced free of charge during the period of this limited warranty. If parts are unavailable, comparable replacement or refund will be given. The original dated sales receipt is required for all warranty claims. This warranty does not cover damage which has occurred during transport from the point of purchase to the consumer’s home. This warranty does not cover glass, lightbulbs, or batteries. This product is for residential use only. Any and all commercial use of this product voids all warranties, and frees the manufacturer from all liability. Read and fully understand all assembly and operating instructions, and all safety information and warnings, before use. The following will void this warranty: damage caused by tampering with, modifying, or altering the electric fireplace in any manner; damage due to incorrect assembly, improper care, misuse, or abuse; damage from being used with the wrong power source; water damage; damage caused from the electric fireplace being used outdoors; damage caused from the electric fireplace being used for excessive periods of time; damage caused by the electric fireplace being used in any commercial application; damage from use as a primary heat source; other misuse and abuse not specifically listed herein. This product is not intended to be used as a primary heat source. e-Flame USA, it’s directors, officers, or agents, will not be liable to the purchaser or any third party, whether in contract, in tort, or on any other basis, for any indirect, special, punitive, exemplary, consequential, or incidental loss, cost, or damage arising out of or in connection with this sale, maintenance, use, or inability to use this product, even if e-Flame USA, or its directors, or agents have been advised of the possibility of such losses, costs, or damages that exceed the purchase price of the product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the purchaser. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state-to-state. Thank you for purchasing this product! If you have any questions about the assembly or operation of this product, are missing any parts, or have defective parts, please email us at info@eflameusa.com.

295 Reviews

• 5

  Excellent item for the price

  Posted by Teresa on 15th Feb 2017

  Excellent item for the price! Heats up the whole space and it's beautiful to look at! I heard other reviews say it doesn't give enough heat but I live in L.A so it doesn't get super cold. You might want to consider that depending on where you live. I love it.

• 4

  I love the electric fireplace

  Posted by Deb Stewart on 14th Feb 2017

  I love the electric fireplace. Heats our living room completely (14ft x 14ft), the heat even flow over into the kitchen as well. The only thing I dont like is the door, the latch to keep it closed is not very sturdy, and the door doesnt latch very well.

• 4

  This item was returned by UPS on Monday Jan 23 ...

  Posted by Peggy J. Dean on 4th Feb 2017

  This item was returned by UPS on Monday Jan 23, 2017. Please respond to this note to me to let me if you have received this and have credited my account. The product was returned because it did not fit my needs. There was nothing wrong with the product, it just did not fit the place I wanted it or did not heat the area that I wanted to heat. That is why I gave it 4 stars.

• 5

  Great little heater

  Posted by A. Conners on 2nd Feb 2017

  Love this little unit. A nice, traditional-looking style, pleasant flame action and easily heats a small to medium size room. One thing to be aware of: it doesn't like being plugged into an extension cord. Highly recommended!

• 5

  Five Stars

  Posted by Mark Lockhart on 1st Feb 2017

  Looks really nice and works as it should.

• 5

  Just do it

  Posted by JR on 1st Feb 2017

  I have to admit, I was hesitant to purchase an electric fireplace - always thought they looked tacky. However, I couldn't be more pleased with this one. Super cute and the flames are about as realistic as you can get considering it's electric.

• 5

  Happy with Fireplace.

  Posted by Jeremie Doucette on 31st Jan 2017

  Purchased this electric fireplace a few weeks ago. Delivered in perfect order. Love the curved front and shallow depth. It fits nicely in my family room providing comfortable heat. The flame effect provides a nice glow in the evening. Very happy - would recommend to others.

• 5

  Five Stars

  Posted by Brent on 30th Jan 2017

  Love it!

• 5

  Five Stars

  Posted by Tomy on 20th Jan 2017

  Works good. Thanks

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