LIMITED WARRANTY - This warrants to the original purchaser that this product is free from defects in material and workmanship as of the date of purchase and that it will, under normal use and proper care, remain so for 1 year from the date of purchase. Missing or initially defective parts will be replaced free of charge during the period of this limited warranty. If parts are unavailable, comparable replacement or refund will be given. The original dated sales receipt is required for all warranty claims. This warranty does not cover damage which has occurred during transport from the point of purchase to the consumer’s home. This warranty does not cover glass, lightbulbs, or batteries. This product is for residential use only. Any and all commercial use of this product voids all warranties, and frees the manufacturer from all liability. Read and fully understand all assembly and operating instructions, and all safety information and warnings, before use. The following will void this warranty: damage caused by tampering with, modifying, or altering the electric fireplace in any manner; damage due to incorrect assembly, improper care, misuse, or abuse; damage from being used with the wrong power source; water damage; damage caused from the electric fireplace being used outdoors; damage caused from the electric fireplace being used for excessive periods of time; damage caused by the electric fireplace being used in any commercial application; damage from use as a primary heat source; other misuse and abuse not specifically listed herein. This product is not intended to be used as a primary heat source. e-Flame USA, it’s directors, officers, or agents, will not be liable to the purchaser or any third party, whether in contract, in tort, or on any other basis, for any indirect, special, punitive, exemplary, consequential, or incidental loss, cost, or damage arising out of or in connection with this sale, maintenance, use, or inability to use this product, even if e-Flame USA, or its directors, or agents have been advised of the possibility of such losses, costs, or damages that exceed the purchase price of the product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the purchaser. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state-to-state. Thank you for purchasing this product! If you have any questions about the assembly or operation of this product, are missing any parts, or have defective parts, please email us at info@eflameusa.com.

150 Reviews

• 5

  Five Stars

  Posted by Laurence Lightfoot on 5th Dec 2016

  Love it, it's warm and beautiful !!!!

• 4

  Good Order

  Posted by Keith Gardner on 27th Nov 2016

  Easy to assemble (legs only) and it was as expected. We've used two nights and it seems to provide the amount of heat that we wanted and expected. Nothing fancy ... but it's very pleasant.

• 5

  Best small portable stove.

  Posted by Fran on 24th Nov 2016

  This small but efficient stove keeps our home office cozy and warm on cold days. One feature I particularly like is the built in thermostat that automatically controls the heat.

• 3

  Fairly good.

  Posted by Cate on 20th Nov 2016

  So far so good. I have this heater in a large bedroom and it does a decent job of keeping the chill off. I give it 3 stars because the blower rattles when the unit first comes on and continues to until it warms up. I don't use the light feature since I'm not in the room when it's on, but it does look nice when on.

• 5

  Five Stars

  Posted by Amanda on 6th Nov 2016

  immediate heat and perfect for my apartment

• 5

  Five Stars

  Posted by Lonnie on 27th Oct 2016

  Very nice and realistic flame! Puts out good heat and easy to assemble.

• 5

  Great little Stove

  Posted by Alyson R. on 17th Oct 2016

  Great little Stove, we have a one room cabin at our camping property, it is about 450sq ft. This is a great little unit to heat the cabin. Looking forward to many years of service from this little guy.

• 5

  Super cute & lots of heat

  Posted by Brad on 10th Oct 2016

  Super cute & lots of heat!! Just what we needed. Wanted to purchase a second one, but price increased lots.??

• 5

  Nice looking with good heat output.

  Posted by J. Gates on 3rd Sep 2016

  The stove looks good and appears to be well built. It is made of both plastic and metal. The plastic parts which include the top shelf, the doors and the supporting base with legs have a slightly textured finish which give a nice contrast to the metal main unit, the firebox and heater/fan assembly. The face of the fire box is glass. I decided to try an electric stove with flames and fan forced air after not being satisfied with an oil filled Delonghi that did have good reviews, but took a long time to heat up and warm my office which is 13 x 13 and French Doors open to the rest of the house. It took 3 hours to increase the temperature 3 degrees F. This Jasper, on high only took 50 minutes to raise the temperature 5 degrees F and I could feel the heat immediately because of the fan. It is cool to the touch where the Delonghi would burn your hand after heating to maximum. The adjustable realistic flames are really a nice feature that you can run with or without heat. I made a mistake buying the radiator style Delonghi because if you need to heat a room you need to have air circulation which was immediately evident when I turned on the Jasper. The temperature right at the blower outlet reaches 145 degrees F on Low and 215 degrees F on High which of course dissipates quickly at further distances.

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