LIMITED WARRANTY - This warrants to the original purchaser that this product is free from defects in material and workmanship as of the date of purchase and that it will, under normal use and proper care, remain so for 1 year from the date of purchase. Missing or initially defective parts will be replaced free of charge during the period of this limited warranty. If parts are unavailable, comparable replacement or refund will be given. The original dated sales receipt is required for all warranty claims. This warranty does not cover damage which has occurred during transport from the point of purchase to the consumer’s home. This warranty does not cover glass, lightbulbs, or batteries. This product is for residential use only. Any and all commercial use of this product voids all warranties, and frees the manufacturer from all liability. Read and fully understand all assembly and operating instructions, and all safety information and warnings, before use. The following will void this warranty: damage caused by tampering with, modifying, or altering the electric fireplace in any manner; damage due to incorrect assembly, improper care, misuse, or abuse; damage from being used with the wrong power source; water damage; damage caused from the electric fireplace being used outdoors; damage caused from the electric fireplace being used for excessive periods of time; damage caused by the electric fireplace being used in any commercial application; damage from use as a primary heat source; other misuse and abuse not specifically listed herein. This product is not intended to be used as a primary heat source. e-Flame USA, it’s directors, officers, or agents, will not be liable to the purchaser or any third party, whether in contract, in tort, or on any other basis, for any indirect, special, punitive, exemplary, consequential, or incidental loss, cost, or damage arising out of or in connection with this sale, maintenance, use, or inability to use this product, even if e-Flame USA, or its directors, or agents have been advised of the possibility of such losses, costs, or damages that exceed the purchase price of the product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the purchaser. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state-to-state. Thank you for purchasing this product! If you have any questions about the assembly or operation of this product, are missing any parts, or have defective parts, please email us at info@eflameusa.com.

295 Reviews

• 3

  Cute but does not heat up my space

  Posted by Jerrid on 21st Jan 2019

  It's cute...looks very nice in the living room but it does not heat up the place very well. The vent where the heat comes out from is not that big. If it is in a small room it will work well but not an open space.

• 5

  Wonderful!

  Posted by Susan on 17th Jan 2019

  This works great. We have a very large bedroom and this keeps us warm as well as creating great ambience.

• 5

  Heater

  Posted by walter d hennie on 13th Jan 2019

  So far works and looks great

• 5

  Made for a special and cozy Christmas.

  Posted by Wendy D. Atkinson on 11th Jan 2019

  I love this little fireplace!

• 5

  Looks and Works Great

  Posted by chan on 8th Jan 2019

  This is my second unit. My first one was in a 950 square foot finished area in a basement. I purchased a second unit since each unit is designed for 400 square feet. They look great, and now that I have two units the area is very comfortable. One unit did heat the area, but it was running full blast 100% of the time. With two units going it is much more efficient, and should help the life of the product.

• 5

  Totally satisfied

  Posted by Paul on 8th Jan 2019

  We love having this in our home! We live in Florida and our house wasn't built with a fireplace. We still love the ambiance of having one and this suits our needs just fine! We have it in our living room under our floating entertainment center ans use it every night. We have only needed to use the heat element one time and it was fine. Would totally purchase again.

• 5

  A realistic looking, highly portable fireplace

  Posted by Millero on 7th Jan 2019

  Love love love the new portable fireplace. We mostly use it for the ambience - it's very pretty, warm- and realistic-looking. It does heat up the room very well, too, as we had to turn it on a few times when the heat was down. Would definitely recommend.

• 4

  If you can fool your brain then its like having a fish tank with blinking lights and no fish.

  Posted by Gary Guddy on 7th Jan 2019

  It provides the cheap imitation ambiance of my missing wood stove. I don't use the heater, too expensive and inefficient. However, it provides a sense of warmth if not real warmth. I can glance at it in the living room for a little stir of zen calmness.

• 5

  handsome, easy to uncrate and set up, operates simply and clearly, good heat and fire image

  Posted by W Shepherd on 2nd Jan 2019

  Everything's good. good heat and fire glow, light and easy to move around -- excellent

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