LIMITED WARRANTY - This warrants to the original purchaser that this product is free from defects in material and workmanship as of the date of purchase and that it will, under normal use and proper care, remain so for 1 year from the date of purchase. Missing or initially defective parts will be replaced free of charge during the period of this limited warranty. If parts are unavailable, comparable replacement or refund will be given. The original dated sales receipt is required for all warranty claims. This warranty does not cover damage which has occurred during transport from the point of purchase to the consumer’s home. This warranty does not cover glass, lightbulbs, or batteries. This product is for residential use only. Any and all commercial use of this product voids all warranties, and frees the manufacturer from all liability. Read and fully understand all assembly and operating instructions, and all safety information and warnings, before use. The following will void this warranty: damage caused by tampering with, modifying, or altering the electric fireplace in any manner; damage due to incorrect assembly, improper care, misuse, or abuse; damage from being used with the wrong power source; water damage; damage caused from the electric fireplace being used outdoors; damage caused from the electric fireplace being used for excessive periods of time; damage caused by the electric fireplace being used in any commercial application; damage from use as a primary heat source; other misuse and abuse not specifically listed herein. This product is not intended to be used as a primary heat source. e-Flame USA, it’s directors, officers, or agents, will not be liable to the purchaser or any third party, whether in contract, in tort, or on any other basis, for any indirect, special, punitive, exemplary, consequential, or incidental loss, cost, or damage arising out of or in connection with this sale, maintenance, use, or inability to use this product, even if e-Flame USA, or its directors, or agents have been advised of the possibility of such losses, costs, or damages that exceed the purchase price of the product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the purchaser. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state-to-state. Thank you for purchasing this product! If you have any questions about the assembly or operation of this product, are missing any parts, or have defective parts, please email us at info@eflameusa.com.

150 Reviews

• 5

  Almost like a real fireplace.

  Posted by Nadine on 11th Nov 2017

  Warm and cozy. Perfect for chilly weather or just to enjoy without the heat.

• 5

  We both love it. It's quiet

  Posted by Travis on 4th Nov 2017

  I bought this product for my grandson. We both love it. It's quiet. It's efficient and the company sent me a lovely email thanking me for the purchase, which I thought was very special.

• 5

  Love it!

  Posted by Linda Pawlik-Daniel on 31st Oct 2017

  I love it! Pulled it out of the box, attached the legs with the screws provided and plugged it in. It warmed up our room within minutes!

• 1

  I expected glass not happy at all

  Posted by Kathleen M. Finch on 30th Sep 2017

  Door Windows are plastic! Thin plastic! I expected glass not happy at all! The plastic bends and comes out! Not a good buy at all.

• 4

  little" and productive"

  Posted by Kevin on 15th Sep 2017

  Liking the 'minimal' look of the unit, it warms the area it says it does. It takes the chill off in the morning without the stuffiness of the 'heating' unit for the whole house. Good deal.

• 5

  Five Stars

  Posted by Linda Given on 4th Jul 2017

  Love the 'old' look. It's made in the USA!!!

• 5

  Our Cat is Covinced!

  Posted by Chris Hoeck on 10th May 2017

  We got this before moving in to our new house. Our hold house had a gas fireplace that our cats LOVED-especially our oldest cat, Milly. Not wanting to put a real fireplace in to the new house, we ordered this hoping to take the chill off in the living room area and convince out cat we still had a real fireplace. We love it and so does she! Though we're coming in to summer, we envision many winter evenings with this cozy heater running! (Which is very quiet, I might add!) In the meantime, it has a 'flame-only' feature which definitely helps add a little ambiance in the eveningtime. Thanks!!

• 5

  Very easy. Yes

  Posted by V. Laye on 23rd Mar 2017

  We were looking for a portable heater for our sunroom, and found this one. We wanted something small, and white to fit in with our decor. Shipping was prompt, only assembly needed was to attach the legs. Very easy. Yes, some parts are plastic, but when you look at it this is not noticeable. Plug it in and you are good to go. The heat is great, and the 'flames' are actually very realistic. Very cute. The heat comes out of the box at the bottom, sides and top remain cool. We are quite happy with this purchase.

• 4

  I like the stove/heater but be aware that it needs to ...

  Posted by J. Gravel on 17th Mar 2017

  I like the stove/heater but be aware that it needs to be plugged into an appliance 20 outlet. If you have to use an extension cord, it has to support 1400 watts. Basically, you cannot plug it into just any outlet - it will cause overload and electrical fire.

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